and Improve Operations “Agilence Introduces Case and Audit Management Solutions in UK and EMEA, Enhancing Risk Mitigation and Operational Efficiency for Retail and Restaurant Industries”
Agilence, a leader in loss prevention and operational analytics, has announced the availability of their Case Management and Audit Management solutions in the United Kingdom and EMEA market. These powerful tools, designed for retail, hospitality, and supermarket industries, aim to improve operational efficiency, mitigate risks, and ensure compliance. This move follows Agilence’s expansion into the UK and EMEA market after merging with UK-based analytics provider IntelliQ last year.
“We are thrilled to bring our industry-leading Case Management and Audit Management solutions to the UK market, equipping leaders with the necessary tools to drive efficiency, maintain compliance, and reduce losses,” said Russ Hawkins, CEO of Agilence. “By combining advanced functionality with intuitive and customizable workflows, we empower businesses to take a proactive approach towards loss prevention and operational excellence.”
Agilence’s Case Management solution is an essential tool for loss prevention and asset protection professionals, providing end-to-end management of incidents, investigations, and accidents. With its user-friendly design, it ensures faster and more effective investigations, as well as seamless documentation.
Some key features and benefits of Agilence Case Management include:
– Comprehensive Case Creation: Allows for quick incident documentation and modification of case types to fit specific business requirements.
– Centralized Data: Consolidates all evidence, such as video footage, photos, and reports, into one platform for easy access during investigations.
– Data Analysis: Identifies suspicious behavior patterns and links cases for deeper insights.
– Collaborative Tools: Enables task assignments, progress tracking, and team collaboration for faster case resolutions.
– External Threat Bulletins: Creates “Be-on-the-Look-Out” bulletins to inform employees of individuals who may pose a threat to customers and employees.
– AI – Natural Language Queries: Generates reports using artificial intelligence (AI) powered queries, eliminating the need for coding.
– Law Enforcement Support: Facilitates the packaging and sharing of case files with law enforcement, streamlining communication and action.
Agilence’s Case Management solution simplifies investigations into issues like employee theft and organized retail crime, allowing for quick case closures and confident loss prevention.
Similarly, Agilence’s Audit Management solution aims to streamline and expedite the audit process, moving beyond traditional methods that often suffer from inefficiencies. This highly customizable solution is designed to ensure compliance, protect brand reputation, and identify operational weaknesses.
Some key features and benefits of Agilence Audit Management include:
– Intuitive Design: Provides an easy-to-navigate interface, allowing team members to create and complete audits without any training.
– Mobile Functionality: Allows employees to conduct audits on-site using mobile devices, including attaching photos and videos, significantly speeding up the process.
– Configurable Templates and Forms: Enables the creation of unlimited audits and forms that align with operational and compliance needs.
– Automated Workflows: Automates task assignments and follow-ups based on data-driven triggers to ensure prompt resolution of issues.
– Dynamic Scoring: Calculates scores based on audit increments and weight categories to reflect their importance.
– AI – Natural Language Queries: Generates reports and automations using AI-powered queries, facilitating faster data analysis and workflow creation.
– Real-Time Updates: Instantly reflects policy or procedural changes in audits, ensuring alignment with evolving operational needs.
Whether addressing cleanliness standards, safety, or policy adherence, Agilence’s Audit Management solution empowers organizations to improve operational processes and deliver a consistent customer experience.
Retail Risk London attendees will have the opportunity to explore Agilence and IntelliQ’s solutions firsthand at Stand 39 on March 27, 2025. To schedule a meeting with the Agilence and IntelliQ team, visit https://www.agilenceinc.com/retailrisk.
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