“Revolutionizing Chilean Retail: Walmart Chile and Shopic Introduce AI-Enhanced Smart Carts”
Walmart Chile Expands Innovative Shopping Solution “Al Carro de Líder” to Elevate Customer Experience
Santiago, November 2024 – Walmart Chile, parent company of Lider Express, SuperBodega aCuenta, and Central Mayorista supermarkets, is making strides in revolutionizing the shopping experience for its customers. Following a successful pilot program in collaboration with retail technology startup Shopic, Walmart Chile is expanding the availability of Shopic’s Smart Cart technology to additional Lider Express stores.
Transforming the Way People Shop
With Shopic’s unique clip-on device, any shopping cart is transformed into an AI-powered Smart Cart, equipped with two cameras that can recognize thousands of SKUs with over 95% accuracy in product recognition. This strategic move aims to redefine the shopping experience for Chilean shoppers by integrating advanced computer vision and AI technology into everyday shopping. The detachable nature of this technology makes it easily accessible and efficient for retailers to implement.
“We are committed to helping our customers save money and live better at Walmart Chile. By implementing new technologies that save time for our customers, we bring our mission to life. We are thrilled to expand into five new districts in the Metropolitan Region, bringing innovation closer to more people and enhancing their shopping experience,” says Frank Eckert, Manager of Central Operations at Walmart Chile.
In the initial phase, this technology, known as “Al Carro de Líder” exclusively in Chile, will be rolled out in five Lider Express stores in the Metropolitan Region: Rojas Magallanes (Sánchez Fontecilla 8968, La Florida); Valle Lo Campino (Av. Américo Vespucio 1651, Quilicura); Latadia (Av. Américo Vespucio Sur 1790, Las Condes); La Dehesa (El Rodeo 12850, Lo Barnechea); and Laguna del Sol (Av. San Ignacio 1624, Padre Hurtado).
A New Era for Shoppers and Retailers
Shopic’s technology offers a range of benefits, including automatic product recognition, in-cart personalized promotions, and accelerated checkout. This technology also provides retailers with valuable insights into shopper behavior and aisle traffic, helping to improve the overall shopping experience for customers.
“We are excited to see the impact of our Smart Cart technology on the retail landscape in South America,” says Raz Golan, CEO and founder of Shopic. “This front-end platform allows the industry to take another step towards the digitization of in-store shopping, enhancing both the shopping experience for customers in Chile and delivering significant business value to retailers.”
Looking Ahead
The integration of Shopic’s technology in Walmart Chile’s Lider Express stores sets a precedent for the future of shopping in the region. This launch not only signifies an improvement in technology but also introduces a new way of shopping for customers.
About Shopic: Shopic is a leading provider of computer vision and AI-powered Smart Cart solutions, bringing the advantages of online commerce to physical supermarkets. Founded in 2015, Shopic’s technology is transforming retail across the globe, enhancing shopper experiences and boosting operational efficiency.
About Walmart Chile: Walmart Chile, the parent company of Lider Express, SuperBodega aCuenta, and Central Mayorista supermarkets, has close to 400 stores from Arica to Punta Arenas, in addition to its digital shopping channels. A comprehensive omnichannel approach, harnessing innovation and technology, is designed to help people save money and enhance their quality of life.