Enhanced Efficiency and Simplicity in Crucial Mail Communications with tellthem™ by Lbox Communications

Lbox Communications, a UK-based mail distribution service, underwent a rebranding last year, transforming their groundbreaking Targeted Delivery and Mapping Platform (TDMP) into tellthem, a name that better encompasses its purpose of facilitating streamlined delivery for essential mail notifications that keep communities well-informed.

tellthem has become a valuable resource for a diverse range of organisations, including Network Rail, GRAHAM Construction, Kanda Consulting, Balfour Beatty and The Royal Borough of Greenwich. By actively assisting teams in saving time and reducing costs, tellthem has already made a significant impact. Interested parties can now experience a free trial of the platform through a demo.

Simplifying Fast and Accurate Mail Communications with tellthem The construction sector in the UK is experiencing substantial growth, with a 5% increase in construction output in 2022. These projects, ranging from large-scale civil engineering endeavors to local road and rail works, often share a common challenge: the need to inform affected residents, businesses, and stakeholders. Not only is this typically a mandatory practice, but it is also crucial in minimising disruptions, encouraging public feedback, and ensuring widespread awareness.

Traditionally, sending these vital mail communications has been a time-consuming and labor-intensive process, resulting in significant productivity drains.

“Reaching the intended recipients with essential mail notifications has been a demanding and time-consuming process for far too long,” notes David King, CEO of Lbox Communications and the mastermind behind tellthem.

“We often heard about individuals spending hours manually drawing maps, counting houses, and compiling address lists by hand.”

“When you consider the additional back-and-forth conversations with print and postage providers, the sheer effort required for just one batch of communications becomes evident. When scaled up across numerous projects, it becomes clear that organisations faced a genuine problem.”

To address this outdated approach, Lbox developed tellthem, a unique and unparalleled TDMP tailored to industries where essential mail communications play a pivotal role. This encompasses construction, highway works, railworks, property planning, utilities and telecoms, as well as the public sector.

The objective of tellthem is simple: to transform the hours spent organising mail campaigns into mere minutes, consolidating all the work into one comprehensive online platform, and doing so without the need for a subscription.

“We thoroughly understood the challenges faced by our clients, which is why we built tellthem,” explains King. “Now, organisations can custom map their delivery areas with pinpoint accuracy and effortlessly arrange print, fulfillment, and delivery through a single online platform.”

How tellthem Revolutionises Mail Communications According to Lbox, tellthem has made the process of reaching residents, businesses, constituents, and stakeholders with mail notifications faster and simpler than ever before.

Designed to deliver crucial notifications to the right individuals at the right time, the platform handles a wide range of important communications, including construction notices, planning consultations, community newsletters, and surveys.

To ensure a straightforward process, tellthem incorporates Google Maps and instant search tools, enabling users to swiftly and conveniently find the desired areas and addresses.

“We have also made it possible for tellthem users to search for delivery areas using postcodes, local landmarks, or even what3words codes,” explains King. “This flexibility allows them to identify the desired area with the information readily available to them.”

Additionally, the platform features an ELR (Engineer’s Line Reference) search function, developed through Lbox’s established relationship with Network Rail. This feature enables railworks industry users to immediately identify specific stretches of rail lines for their work.

During their research, Lbox discovered that clients often relied on paper maps and markers to outline their delivery zones. In a bid to modernise this approach, tellthem incorporates three built-in digital mapping tools: Polygon, Radius, and Buffer Line.

“Whether users need to focus on single roads and postcodes or create multiple maps to cover larger areas, our intelligent and versatile mapping functions provide the freedom and flexibility to draw delivery areas within seconds,” adds King.

Traditionally, informing communities involved counting addresses manually, which proved to be a time-consuming and arduous task that complicated cost estimation.

“As you make adjustments to the size of your target map, delivery method, and mail format within tellthem, your changes are instantly reflected in your quote. This ensures complete transparency regarding the destination of your mail notifications and their corresponding costs at all times.”

The rapid and efficient planning offered by tellthem is made possible through Lbox’s experienced team and commercial-grade technology. Users can choose from a wide range of paper stocks, and campaigns are promptly turned around, often ready for next-day delivery via Royal Mail or Lbox’s uniformed, GPS-tracked distributors.

With the ability to upload artwork, schedule delivery, and select postage options through a single online platform, tellthem has truly simplified the coordination of outreach efforts.

“Put aside the highlighters, discard the paper maps, and postpone the calls to print and delivery providers. tellthem takes care of everything in one fast, simple, and free-to-use platform tailored to your specific requirements,” concludes King.

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