UNDP launches 2nd digital center in Bangsamoro region
THE UNITED Nations Development Programme (UNDP) has launched its second digital center in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) to help improve access to public services.
This initiative is under the Localizing e-Governance for Accelerated Provision of Services (LeAPS) program, which is a partnership between the UNDP and the Bangsamoro government.
It aims to “simplify business processes, thus improving the quality and speed of local public services and making these more accessible to the Bangsamoro people.”
The digital center was established in Butig, Lanao del Sur. The first center was put up in Piagapo, Lanao del Sur.
“The program also targets to overcome the reliance on outdated, paper-based, and manual processes within and among the local government units in the region,” the UNDP added.
The project includes an interactive call center and web portal for public services, among others.
“The digital center, powered by a Very Small Aperture Terminal (VSAT) and a dedicated generator, will accelerate the delivery of frontline services to the residents of Butig and improve their experience in making public service transactions. As an initial offering, the center will offer the processing of business permit applications and requests for certificates of live birth,” the UNDP said.
Citizens will be able to “easily access public information or transact through the provision of various frontline services like birth certificate registration, business permit application, and others.”
LeAPs aims to cover 116 municipalities, two cities, and all barangays in BARMM. — Luisa Maria Jacinta C. Jocson
